Our Privacy policy

Effective date: 21 October 2024

Whether you visit our website, speak to one of our team, provide services to us, or use our services, you are trusting us with your information. This policy sets out how we collect, use, and respect such information, and how the law protects you and your information.

Purpose of this policy

This privacy policy explains how we collect and process your information and what rights and options are available to you under applicable privacy laws, including the Swiss Federal Act on Data Protection (FADP), the Data Protection Act 2018, the UK retained version of Regulation (EU) 2016/679 (UK GDPR), and the General Data Protection Regulation (EU) 2016/679 (EU GDPR).  All references to information in this policy means any data which identifies a natural person or which allows that person to be identified when combined with other data.

We keep our privacy policy under regular review. The version of the policy became effective on the date shown above.

We are committed to protecting and respecting your privacy. If you have any comments or questions you can contact us by emailing info@allasso.ch.

This policy sets out:

Please read the following carefully to understand our practices regarding your information and how we will treat it. By browsing, signing into, and otherwise using our website or our services you acknowledge you have read and understood this privacy policy.

Information we collect about you and how it is used

We collect and use information to deliver our services, to operate our website, to receive services, as well as to provide useful updates and other information about our services.  In this context, we are a data controller. Where we need to collect information by law, or under the terms of a contract and you do not provide that information when requested, we may not be able to perform the contract or provide you with our services.

We will collect and process the following personal data about you: 

Prospect information

This includes contact information such as name, email address, physical address, telephone number, place of business, job role, and information that indicates that you might be interested in our services. 

We may receive this information because you have reached out to us directly, because we have spoken with you at an event, or because we have received your information from other sources (for example, publicly available sources such as LinkedIn) and have identified a legitimate basis for a limited and targeted contact with you to assess your interest in our services. We will hold this data on our prospects database prior to you creating a full account with us, and your rights over this data are as set out further below (see section “Your Rights”). 

We collect and process this information either on the basis of your consent, or on the basis of our legitimate interest in developing and enhancing our business. 

Account registration and access to our services

We will collect contact information including name, email address, IP address, physical address, telephone number, place of business, and job role. 

We collect and process this information on the basis of our contract with you (so we can provide our services). 

Suppliers

When you provide services to us, we process your name, email address, physical address, telephone number, place of business, and job role to enable us to manage the business relationship with you.

We collect and process this information on the basis of our contract with you (so we can receive your services). 

Applying to work at Allasso

If you apply to work at Allasso, we process information about you and your professional experience, such as your name, contact details, educational background, academic achievements, professional certifications, employment history, and your curriculum vitae or resume. Your information may be shared for the same purpose with other departments involved in the recruitment process. If you are not offered the position you applied for, we will retain your information for a reasonable amount of time, as your profile may be suitable for other open positions.

We collect and process this information on the basis of our legitimate interest in recruiting suitable candidates.

Information passively collected regarding your use of our website and/or our services

We may automatically collect information from you in the event you visit our website and/or use our platform. This includes:  

1.    Technical information, which may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform; 

2.   Information about your session, which may include the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, which pages of our website were visited, the length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page. 

We collect and process this information on the basis of our legitimate interest in understanding how users engage with our services and informing, developing and enhancing our services (e.g. for ensuing content on the platform is presented in the most effective manner for you).  

Information for promotional updates and communications

Where permitted in our legitimate interest or with your prior consent where required by law, we will use your information for marketing analysis and to provide you with promotional update communications about our services by email or by notification on the platform. Additionally, when you use the “Contact Us” form or “Book a Demo” form on our website we will add your information to our marketing database.  

You can object to further marketing at any time by checking and updating your preferences within your account or selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you, or by sending an email to info@allasso.ch. 

Cookies and other technologies

Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our website. You can set your browser to refuse all or some cookies. For more information about the cookies we use, see our Cookie Policy.

Information relating to children

Our website and our services are not intended for anyone under the age of 18. Without a parent or legal guardian’s written consent, we do not knowingly collect personally identifiable information from anyone under 18 years of age. If you believe that we have received information on someone under the age of 18 without parental consent, please contact us.

Change of purpose

We will only use your information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your information without your knowledge or consent, in compliance with this privacy policy, where this is required or permitted by law.

Who we give your information to

We may give your information to selected third parties who process your personal data on our behalf and in accordance with our instructions and applicable data protection law. This includes in supporting the services we offer - in particular our staff and those running our business, and those providing data hosting services, distributing any communications we send and providing IT support services from time to time. These organisations will only use your information to the extent necessary to perform their support functions. 

We will also disclose your information to third parties: 

  • In the event we sell or buy any business or assets, in which case we will disclose your information to the prospective seller or buyer of such business or assets subject to the terms of this privacy policy. 
  • If Allasso or substantially all of its assets are acquired by a third party, in which case information held by it will be one of the transferred assets. 

We will share information, without notice, only if we are required to do so by law or we, in good faith, believe that such action is necessary to:

  • comply with legislation or any legal process served on us;
  • protect and defend our rights and/or property; and
  • to protect personal safety.

We do not sell or give your information to third parties for them to contact or market their goods or services to you without your consent.

This privacy policy applies only to Allasso’s websites and services. Our websites may include links to websites and online services that are operated by other companies not under our control. The privacy policies on those websites or online services apply to any information you submit there. We encourage you to carefully read the privacy policies of any website you visit.

Where we store your information

The data that we collect from you is primarily processed in Switzerland and is stored on our servers in the UK and in Ireland . 

We take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognised legal adequacy mechanism or the adoption of approved standard contractual clauses that ensure the  Swiss, UK, and EEA protections are carried through in all our contractual relationships, and that personal data is at all times treated securely and in accordance with this privacy policy.

How long we keep your information

We will retain information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure of the information, the purposes for which we process the information and whether we can achieve those purposes through other means, and the applicable legal requirements.

We typically retain personal data for as long as you have an account with us to meet our contractual obligations to you and for a reasonable length of time after the date of our last interaction with you or until the relevant statutory limitations period has expired. We may also be required by law to keep certain financial records for a period of time.  

We regularly review the information we hold, taking into account the lawful purpose for which we hold it. Any data that is deemed no longer relevant or required is deleted where it is practicable to do so.

We may also retain aggregate information for research purposes and to help us develop and improve our services. You cannot be identified from aggregate information retained or used for these purposes. 

Your rights

Privacy laws give you certain rights.  For example, you can choose whether to receive marketing from us and you can ask us what information we have about you.

Opt Out Rights

You may, at any time opt-out of receiving marketing communications from us by contacting us or selecting the unsubscribe option in any marketing e-mail from us.

You have the right under certain circumstances to: 

  • Request access. This means you can ask us to provide you with a copy of the information we hold about you;
  • Request correction. This means if we have incomplete or inaccurate information, you can ask us to correct it. It is important that the information we hold about you is accurate and current. Please keep us informed if the information you provide us changes as our relationship evolves. We may need to verify the accuracy of the new information you provide to us.
  • Request erasure. This means you can ask us to delete or remove any information we have if there is no good reason for us continuing to have it. You also have the right to ask us to delete or remove information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Request restriction. This means you can ask us to suspend using your information in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the information is unlawful but you do not want us to erase it; (c) where you need us to hold the information even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.
  • Object to processing. This means you can contact us if you feel our use of your information impacts on your rights and freedoms. This applies if we are: (a) relying on our legitimate interest (or those of a third party) to use your information; (b) if we are using your information for direct marketing purposes; (c) if you believe we are using your information unlawfully; or (d) where we need to erase you information to comply with applicable laws. It is unlikely, but in some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request transfer. This means you can ask us to transfer the information we hold on you to you, or to a third party. We will provide to you, or the third party you have chosen, your information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use, or where we used the information to perform a contract with you.
  • Withdraw consent. This means you can tell us that you no longer consent to our use of your information at any time where we are relying on consent to process your information. If you withdraw your consent, we may not be able to provide certain services or content to you. We will advise you if this is the case at the time you withdraw your consent. Note that this will only apply to any information where we were previously relying on consent as the legal basis to use your information. This action will also not affect the lawfulness of any processing carried out before you withdraw your consent

What we may need from you

We may need to request specific information from you to help us confirm your identity and your rights in relation to your request. This is a security measure to ensure that information is not disclosed to any person who does not have a right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

No fee usually required

You will not have to pay a fee to exercise the rights listed above. However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Time limit to respond

We try to respond to all legitimate requests as soon as reasonably practicable and at least within one month. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Changes to this privacy policy

We may make changes to this privacy policy from time to time. Any changes we make will be posted on this page. Please visit our website regularly to make yourself aware of such changes.

Right to complain

You have the right to make a complaint at any time to the Federal Data Protection and Information Commissioner (FDPIC), the Swiss supervisory authority for data protection issues (https://www.edoeb.admin.ch/edoeb/de/home.html). We would, however, appreciate the chance to deal with your concerns before you approach the FDPIC so please contact us in the first instance at info@allasso.ch.

How to Contact Us

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to: info@allasso.ch.

We are Allasso SA.  Our business is registered in Switzerland with business number CHE-263.463.298 and our registered office is Rue de la Croix-d’Or 27, 1204 Geneva, Switzerland.